Privacy Policy

1. Information We Collect

We may collect personal information when you engage with our services, such as when you make a booking, submit an enquiry, or subscribe to our communications. This may include:

• • Full name, email address, phone number, nationality, and identification details
    
  • Travel preferences and special requirements
    
  • Payment and billing information
    
  • Communication records and correspondence
    
  • Website usage data via cookies or analytics tools

2. Use of Personal Information

Your information is used for the following purposes:

• • To process and manage bookings or enquiries
    
  • To communicate important updates regarding your trip
    
  • To provide tailored guest services and support
    
  • To send marketing communications (only with your consent)
    
  • To improve our website and optimize user experience
    
  • To comply with legal obligations or government regulations

We do not sell or rent your personal data to any third party.

3. Sharing of Information

We may share your information with selected third-party partners—such as payment processors, service providers, or logistics vendors—only when necessary to fulfill the service or booking you have requested. All third parties are required to comply with relevant privacy and security standards.

4. International Data Transfers

Your information may be transferred and stored in countries outside your jurisdiction, including those that may not offer the same level of data protection. In such cases, we take appropriate measures to ensure your data remains protected, including contractual safeguards.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

You have the right to:

• • Request corrections or updates to your information
    
  • Withdraw your consent at any time (where applicable)
    
  • Request deletion of your data, subject to legal and contractual obligations

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Changes to This Privacy Policy

This policy may be updated from time to time. All changes will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

9. Contact Us

For any questions or requests related to this Privacy Policy or your personal data, please contact our Data Protection Representative at in**@*******ru.com